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Return Policy
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We have tried to make it as simple as possible to return a product. We
understand that from time to time we make purchases and we need to return the
merchandise so we try to make it easy to initiate a return. Please read this,
make sure that you are following correct procedure and then fill out the form at
the bottom of the page.
You will first need to get an RA (Return
Authorization) Number. You can do this by using the form at the bottom of the
page or you can call us toll-free, weekdays from 8 a.m.-5 p.m. Eastern Standard
Time at 1-800-535-7497.
Once you receive your RA number, please write it on your return package and
send it back to us. Returns must be received back in our warehouse within 30
days from the original RadioAccessories.com ship date.
For your protection, we
suggest all returns be sent back by a traceable carrier. All costs related to
return shipping must be paid by the customer. After receiving and inspecting the
returned merchandise, we will reimburse your credit card for the purchase price
of the item minus a $3.95 per item handling charge.
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Which products qualify for returns?
To qualify for a refund, ALL items must be returned in their original condition,
including the original packaging, manufacturer's containers, documentation,
warranty cards, manuals, and all accessories. Do not mark or deface original
manufacturer containers in any manner. We will not accept returns if packaging
is not in its original condition. Any items that do not meet these requirements
will not be accepted and will be returned to the customer. If you reject that
return shipment, RadioAccessories.com reserves the right to liquidate the
inventory and withhold credit.
How long does it take for my account to be credited?
Our warehouse and accounting staff work hard to process returns as quickly as
possible. Processing returns can be complicated. Please allow 10 to 14 days
after we receive the items to process your credit.
How long do I have to return a product?
You have up to 15 days after the RadioAccessories.com ship date to initiate your
return. Your items must reach us within 30 days from ship date. Items received
after 30 days will not be accepted for return. We will ship late items back to
you.
What if I return an item after 30 days?
Due to the nature of our business, items returned after 30 days are not always
marketable. Therefore, we do not accept returns that reach us after 30 days from
the original shipping date.
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At RadioAccessories.com, we try hard to serve our customers better than anyone
else. We wish we could accept all returns without any questions or limitations,
but that is just not possible. Thank you for honoring these return policies, so
that we can continue to bring you name-brand products at unbeatable prices.
Thank you for shopping at RadioAccessories.com! |
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